KUALA LUMPUR, Sept 10 (Bernama) -- Maybank has reinforced its leadership in community banking with the expansion of its national footprint, now covering
473 touchpoints nationwide, strategically positioned in high growth areas and vibrant communities. Guided by its purpose of Humanising Financial Services, the Bank remains focused on making banking accessible, relevant, and inclusive for the communities it serves – from bustling urban hubs to regional economic corridors and university campuses.
As part of this expansion, the Bank recently launched its new Bangsar South branch, showcasing a next-generation branch concept that embodies the Bank’s vision of the future of banking. This concept reflects the Bank’s long-term strategy to reimagine a branch experience that is smarter, seamless, and more personal.
In addition to its conventional and Islamic branches, Maybank’s physical touchpoints in Malaysia also include Service Centres, Private Wealth Centres, Premier Wealth Centres, Auto Finance Centres, SME Centres, and Commercial Centres – collectively forming the largest physical banking network in Malaysia.
“While digital banking continues to grow rapidly, we know that physical touchpoints remain vital in ensuring financial inclusion, especially in communities that value face-to-face interaction. Our goal is to combine digital innovation with the personal touch of human connection, delivered through Malaysia’s most extensive and accessible banking network.
Maybank Bangsar South is a showcase of this approach, reimagining the banking experience to be more open, personal, and community-driven. It reaffirms our commitment to serve every segment of society,” said
Syed Ahmad Taufik Albar, Group CEO, Community Financial Services, Maybank.
Located in one of Kuala Lumpur’s fastest-growing districts and a hub for Malaysian start-ups, Maybank Bangsar South introduces several innovations to enhance the branch experience:
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‘Service Anywhere’ approach: Customers can be served throughout the branch.
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Community Area: A vibrant co-creation space open to the public for events, workshops, and collaborations.
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Digital Xperience Zone: A self-service area equipped with iPads and Smart Recycling Machines (SRM).
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Virtual Room: A private space for secure video conferencing with Maybank specialists.
In the coming months, Maybank will be launching two new touchpoints in Johor’s Forest City and Medini, strengthening its presence in Johor, where it already operates 59 touchpoints – the largest in the state. With Forest City designated as a Special Financial Zone within the Johor-Singapore Special Economic Zone (JS-SEZ), these new touchpoints will support the local and international businesses with cross-border investments, advisory, wealth solutions, and financing needs.
By enhancing its physical presence in growth areas nationwide, Maybank is committed in providing customers across all segments with banking that is digitally empowered and physically accessible.
SOURCE: Maybank
FOR MORE INFORMATION, PLEASE CONTACT:
Maybank Group Corporate Affairs
Name: Izlyn Ramli
Tel: +60 19 200 0248
Email: corporateaffairs@maybank.com
--BERNAMA